Shipping / Payment information

All orders can by made online by PayPal account or credit card. Credit card details are secured by PayPal. 
Alternatively payment can be made by Postal Order or Bank Transfer. Your order will be despatched when your payment is cleared.

 
Standard Post : For orders up to €24.99 not including postage.
We endeavour to process all orders within 2 business days of receiving your payment.
Delivery by An Post Standard Post can take between 2 - 5 business days to most of Ireland and 2 -7 business days to N.Ireland / UK .
Saturday, Sunday and Bank holidays are not business days. We cannot advise you the time of day your postperson will deliver your order. Please allow up to 2 weeks for despatch & delivery during peak holiday seasons in March, October and December. 
 
GLS Courier Delivery: For orders above €25 not including postage. €7.50 option for orders up to €24.99.
This includes insurance and track and trace. Allow 2 business days for us to process your order from when your payment clears.
Delivery by courier takes between 24 and 48 hours from day of despatch. We cannot advise you the time of day your courier will deliver your order. Delivery days are Monday to Friday, excluding Bank Holidays and GLS holidays. Please ensure you provide a mobile number in case the courier needs to call you.
 
Please contact us for shipping charges to countries other than Ireland.
 
    Total Purchases Ireland N. Ireland  
  Standard Post €0.01 - €9.99 €2.50 €14.00  
           Standard Post €10.00 - €24.99 €5.00 €14.00  
  Courier €25.00 - €49.99 €7.50 €14.00  
  Courier €50.00 - €99.99 €9.00 €14.00  
  Courier €100.00 - Over €9.00 €14.00  
 
Disclaimer: In the event of orders being lost by An Post or damaged whilst in transit, Face Painting Ireland can not be held responsible for replacing goods.
Furthermore, we cannot guarantee delivery times as these are technically out of our control. However will do our utmost to resolve any issues.
 
Returns & Exchanges: Please contact us if you wish to return or exchange a product. 
We guarantee to refund any item you are not completely happy with. In order to receive a full refund or exchange on items purchased from facepainting.ie,
they must be received by us in saleable condition within 14 days of purchase.

All items should be returned in their original condition and packaging, with all shrinkwrap and protective factory coverings still attached.
Any item that we deem soiled or damaged will not be refunded and will be resent back to the original delivery address.
 
We can only exchange items for a product of the same value. 
We cannot guarantee that we can always provide exchanges due to stock availability but you will be refunded and notified by 
facepainting.ie if your exchange cannot be processed. There will be additional postal charges added for all exchanges.
 
Sale (Specials) must be returned within 7 days of purchase.
 
Refunds will be credited to your original method of payment (e.g., credit card / PayPal account). If your payment was made by 
Postal Order, you will be issued a refund by company cheque. 
 
Refunds will be credited to your original method of payment (e.g., credit card / PayPal account).
 
 
PRIVACY POLICY: We do not sell or share information that you provide to us which personally identifies you,
such as your name, email address, billing information or credit card details. See our Private Policy page for more details.
 
 
 
 
 
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